Out of Warranty Repair Services

Airsys offer a comprehensive service on products outside of warranty.

If you are a registered dealer with Airsys and your product is out of warranty, please log into your account to raise a fixed price repair online or check our Fixed Price Repair List.

On the occasion your faulty product is not covered by a fixed price repair, the product has mechanical or physical damage we will need to quote for a repair.

If you are a not a registered Dealer with us and would like to use this service please

To use our Fixed Price Repair Service or to be quoted for a repair please complete the form below to retrieve a repair number before returning the product to the Airsys returns department.

The product may be determined as non-repairable if:

The product has been improperly installed or used in a manner contrary to the supplied operating instructions
The product has been mis-treated; the defect is found to be caused by physical abuse, or exposure to toxic or corrosive substances; internal or external corrosion is caused by ingress of water or other liquids
The product has been tampered with, or modified in any way, including the alteration or removal of the serial number
Any previous repair work has been carried out by an individual or organisation other than a manufacturer approved engineer or service centre
Any part has been fitted that is not manufacturer approved

Airsys reserves the right to make a handling fee of £55.00 plus VAT* for any product:

Suffering damage that invalidates any warranty claimed, where the repair charge is then refused
That has sustained sufficient damage to be considered ‘beyond economical repair’
Where no fault is found
Where a product is sent for a quoted repair and the quote is then refused

*These charges are to cover costs incurred by Airsys from the manufacturers under these circumstances.

All repair services will incur a £11.95 delivery charge.

Company Name*:
Account Number:
Contact Name*:
Telephone number*:
Email*:
Sales or PO Order Number:
Date Purchased:	Today
Product Code:
Product Description:
Serial Number (If applicable):
Reason for Return:
If Motorola Electrical Fixed Price Repair:
If fixed price repair, please provide a PO number to use against this:
Fault details*:
Additional information (e.g. Capacity Plus Key and Digital Licence Keys):
Return Address*:
Retain Programming:	Tick this box if you need your programming information retained.
Contains Entitlements ID(s) :	Tick this box if your product(s) contain entitlement ID(s). During repair, products may be restored to factory settings.

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