Kenwood's Coffee Station

KENWOOD DMR digital improves sound clarity and coverage at Oakwood Theme Park.

An upgrade from analogue to DMR digital communications brings significant operational benefits to Oakwood theme park, the largest theme park in Wales. Set in 80 acres of Pembrokeshire countryside, Oakwood Theme Park is the largest theme park in Wales and one of its most visited tourist attractions. Oakwood opened its doors to the public in 1987 as small family park on the site of a former dairy farm and has since grown to become one of the most visited tourist destinations in Wales. With more than 35 attractions, six restaurants and catering kiosks, picnic areas, gift shop, luggage facilities, dog kennels and even a narrow gauge railway providing a transport between the theme park and the car park, Oakwood offers fun, excitement and entertainment for visitors of all ages from the moment they arrive! Oakwood aims to deliver a wraparound experience to its visitors in a safe and secure environment, free from the threat of anti-social behaviour, petty crime, personal assault and risk of injury.

Reducing risks while balancing efficiency of operations and maintaining a positive atmosphere can pose challenges.

With the majority of attractions at the park located outdoors across a large area and subject to extreme weather conditions, it is vital that key members of the Oakwood team are able to communicate with each other reliably and instantly to not only ensure every visitor receives the best experience, but also to streamline operations, protect staff and support stringent health and safety procedures.

Radiocommunications underpinning robust health, safety, and security policies

Oakwood has used two-way radio in its operations for many years, but as it has developed with more attractions spread over a wider area, the existing analogue system was stretched beyond its limits – poor audio quality and coverage blackspots combined to hinder the ability for staff to report threats, situations, and status quickly and efficiently and for management to coordinate efforts especially in the event of a major incident where access for emergency services and the safe and rapid evacuation of large numbers of people need to be managed calmly.

For more information, or for the full article, please contact Channel Account Manager 
Jack Whorton at jack.whorton@airsys.com