Optimise & Enhance


Motorola LMR Radio Programming - With this service we will program any of the current supported radios if a codeplug is supplied to us.
 
R7 Regionalisation (per unit) – With this service we will Regionalise any of the current supported radios.

LTE Programming / Set-up – With the service we ensure the functionality of the LTE device correctly supports the users’ requirements
 
Codeplug Creation - We will create from scratch an extended codeplug where radios are part of supported radio networks.
 
Dimetra Express Codeplug Creation - With this service we will create from scratch a codeplug for any Dimetra Express radio. *Excludes any MTS or other Dimetra infrastructure.
 
Option Board installation and configuration - With this service we will insert and program an option board which supports voice logging and other bespoke key features
 
Duplexer Tuning (per unit) - We will retune any duplexer to a new set of frequencies proving it falls in the correct band.
 
Radio Firmware Upgrade - We will upgrade your handhelds, mobiles, or repeaters to the latest firmware available.
 
Voice Announcement Files Creation - We will create from scratch any voice announcement files and provide it in a compatible format ready to be loaded to your radios.
 
Support, Consult, Design & Delivery


Technical Support – Provided to dealers on products we sell or still with support by the Manufacturers. This service is provided to answer technical questions such as features, parts, programming, and general troubleshooting.
 
System Design Service - We will consult, design, and produce system documentation that will help win opportunities and aid in support. These reports can be branded as your own.
 
System Build Service - With this service we will physically build your system from the ground up, in suitable racks, with all cabling and connectors and all ancillaries like routers, switches and backup batteries.
 
Fleetmapping Service - Fleetmapping is a service whereby we decide on the most effective way to set up and program your system and subscriber radios. This includes number or channels, ID’s, call types, privacy etc.
 
Site Survey - We can conduct site surveys for partners which can include coverage mapping, determining equipment location, estimating cable types, cable run lengths etc.

Onsite Installation - With this service we can install a system that we prepared and configured, at your end user’s premises on your behalf. We will project manage the installation from start to finish.

Site Acceptance Test (SAT) - During SAT, the same tests will be carried out as with FAT, but at the customer’s premises after the system has been fully installed. After SAT signoff, the system can be handed over to the customer.
 
Factory Acceptance Test (FAT) - During FAT, we will run and test your system in a lab environment to simulate real world operation. All features and functions will be tested as if the system is used in the field. After FAT signoff, the system will be ready for installation.
 
RM/OTAP Setup - with this service we will install and setup RM and OTAP from start to finish so your radios can be programmed over the air.

IP Site Connect Setup - With this service we will setup your radio system to operate in IP Site Connect mode. This will include repeater and subscriber programming. Networking support will also be provided.

Capacity Plus Single Site Setup - With this service we will setup your radio system to operate in Capacity Plus Single Site mode. This will include repeater and subscriber programming.

Capacity Plus Multi-Site Setup - With this service we will setup your radio system to operate in Capacity Plus Multi-Site mode. This will include repeater and subscriber programming. Networking support will also be provided.

DMR Repeater, Duplexer and PSU Package – UHF / VHF - With this service we will install a duplexer and PSU inside the Kenwood repeater, and program it to your specification.